Our Commitment

Chrome Hearts is dedicated to ensuring that everyone — including individuals with disabilities — can access and experience our brand with ease, both online and in-store.
We believe that true craftsmanship and creativity should be accessible to all, and we are continuously working to make our website and experiences as inclusive as possible.

Digital Accessibility

We are committed to maintaining a website that is accessible and usable for all visitors. Chrome Hearts strives to follow the Web Content Accessibility Guidelines (WCAG) 2.1, which outline best practices for making web content more accessible to people with a wide range of abilities.

Our efforts include:

  • Using clear, consistent navigation and structure throughout our site.
  • Providing text alternatives for non-text content.
  • Ensuring sufficient color contrast for readability.
  • Supporting keyboard navigation and assistive technologies.
  • Regularly reviewing and updating our website to improve accessibility features.

Ongoing Effort

Accessibility is an ongoing commitment. As technology and standards evolve, so do we. Our digital team actively tests and refines the Chrome Hearts online experience to uphold usability and accessibility at every stage.

In-Store Accessibility

Chrome Hearts boutiques are designed to offer an inclusive, comfortable, and personal shopping experience. For questions about specific accessibility features at a location near you, please contact the boutique directly.

Need Assistance?

If you experience any difficulty accessing our website, content, or services, we’re here to help. Please reach out to Customer Care via email or phone, and we’ll work quickly to provide the information or assistance you need in an accessible format.

Email: accessibility@chromehearts.uk
Phone: +1 (321) 234-6543

Our Promise

Accessibility isn’t a checkbox — it’s a reflection of the values Chrome Hearts was built on: integrity, inclusivity, and craftsmanship. We appreciate your feedback and your part in helping us create a better, more accessible experience for everyone.